Paying invoices on time is our customers’ responsibility. There are steps:
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Our automated system sends invoices 15 days before the due date;
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Clients can pay outstanding invoices using the payment methods.
If invoices are not paid until:
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1 day after due date – services are suspended;
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2 days after due date – 2 $ late fee is added;
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3 days after due date – services are terminated;
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7 days after the due date – services are deleted beyond recovering.
Attention #1: If an invoice is paid during service suspension time, our system will automatically re-enable it after successful payment.
Attention #2: All terminated servers are deleted from our system without the possibility of recovering them.
Attention #3: For domains, invoices are generated 60 days before the due date.
Attention #4: For SSL certificates, invoices are generated 30 days before the due date.
